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Ian Lewis Ian Lewis

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Exam PHRi Practice & PHRi Study Guides

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HRCI Professional in Human Resources - International Sample Questions (Q27-Q32):

NEW QUESTION # 27
An HR Manager is ready to implement a workforce reduction. Which of the following is the best method to start communicating with employees that will remain with the organization?

A. Communicate the business plan only to management that will remain with the organization
B. Announce the organization's staff reduction but keep the business plan confidential
C. Discuss the business plan and reaffirm the organization's commitment with top performers
D. Send an organizational announcement via email with the business plan to all employees

Answer: C

Explanation:
Discussing the business plan with top performers and reaffirming the organization's commitment helps alleviate concerns and fosters a sense of stability. According to HRCI, transparency with key talent during workforce reductions helps retain essential employees and maintains morale.

NEW QUESTION # 28
An employee comes to HR to file a complaint about the supervisor. What is the first step to respond to the complaint?

A. Notify the supervisor about the complaint
B. Identify potential witnesses
C. File documents with the legal department
D. Document and start an investigation

Answer: D

Explanation:
The first step is to document the complaint and initiate an investigation. HRCI guidelines suggestthat documentation is critical for legal and procedural purposes, and an investigation helps HR address the complaint objectively and confidentially.

NEW QUESTION # 29
An employer with a strong corporate brand lays off an entire department with highly talented employees due to changing business needs. Which of the following programs will help the organization maintain its reputation?

A. Outplacement services
B. Succession planning
C. Job-sharing initiative
D. Completion bonus

Answer: A

Explanation:
Outplacement services assist laid-off employees with career transition support, such as resume building, job search resources, and interview coaching. HRCI suggests that providing outplacement services demonstrates an organization's commitment to supporting its employees even during difficult times, helping to maintain its positive reputation.

NEW QUESTION # 30
Which of the following administration functions should be handled by the line manager?

A. Calculate employee absentee rates
B. Enroll the employee in a wellness plan
C. Coordinate the use of employee's time off
D. Answer employee's technical questions on benefits

Answer: C

Explanation:
Coordinating employee time off is typically a line manager's responsibility, as they manage scheduling and operational needs within their teams. HRCI emphasizes that line managers play akey role in daily administrative functions like scheduling, which directly impact team productivity and workflow.

NEW QUESTION # 31
After discussing employee performance for the first time, a manager should:

A. analyze employee's skills
B. document the action
C. review the performance standards
D. transfer the employee to a new role

Answer: B

Explanation:
Documenting the discussion provides a record of performance feedback, which can be referenced in future evaluations and for development purposes. HRCI emphasizes documentation to ensure accountability and continuity in performance management.

NEW QUESTION # 32
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Ian Lewis Ian Lewis

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